ExeWhat Can We Learn from Donna Paulsen (Suits): Traits of an Exceptional Executive Assistant

As fans of the TV show Suits know, Donna Paulsen is more than just Harvey Specter’s executive assistant. She is a trusted advisor, confidant, and ally, who is always one step ahead and capable of handling anything that comes her way. Here are some traits we can learn from Donna Paulsen:

Strong Communication Skills
Donna is an expert communicator who is able to anticipate Harvey’s needs and provide him with information before he even knows he needs it. Her ability to communicate effectively and efficiently is a key part of her success. Exceptional executive assistants should have strong communication skills, including the ability to listen actively, ask thoughtful questions, and clearly articulate ideas and information.

Resourceful Problem Solver
Donna is a master at finding solutions to complex problems. Whether it’s booking a last-minute flight or digging up information on a client, she is always resourceful and able to get the job done. Executive assistants should have a strong problem-solving mindset, with the ability to think creatively and find solutions quickly.

Attention to Detail
Donna is meticulous in her work, paying close attention to every detail and ensuring that everything is perfect. From formatting documents to managing Harvey’s schedule, she never misses a beat. Exceptional executive assistants should have strong attention to detail, with the ability to spot errors and inconsistencies and ensure that everything is accurate and precise.

Proactive and Anticipatory
Donna is always thinking ahead, anticipating Harvey’s needs, and preparing for any potential challenges. She is proactive in her approach, taking the initiative to address problems before they arise. Exceptional executive assistants should be proactive and anticipatory, with the ability to foresee potential issues and take steps to mitigate them.

Professionalism and Discretion
Donna is the epitome of professionalism, maintaining a calm and composed demeanor in even the most high-pressure situations. She also knows when to keep things confidential, never sharing sensitive information without Harvey’s express permission. Exceptional executive assistants should be professional and discreet, maintaining strict confidentiality and exercising good judgment in all situations.

In conclusion, Donna Paulsen may be a fictional character, but she embodies many of the traits of an exceptional executive assistant. From her strong communication skills to her resourceful problem-solving abilities, there is much we can learn from her. Whether you are an executive assistant or aspire to be one, cultivating these traits can help you excel in your role and provide exceptional support to your boss.

Remember, as an executive assistant, you’re not just organizing chaos — you’re the conductor of a symphony, keeping everything in harmony!